Return Policy

Returns & Refunds

The goal at MiirGallery is simple: sell impressive work and cultivate happy buyers and collectors. That said, sometimes things happen — if you're not fully satisfied with your purchase, we offer a 14-day return window from the date you receive your product.

To be eligible, your item must be unused, in its original packaging, and in the same condition you received it, along with your receipt or order number.

How to Start a Return

Contact us at mikeirwinart@gmail.com to request a return. Once approved, your item can be shipped to whichever location is closest to you:

California:
MiirGallery c/o Lumaprints
955 E Ball Rd.
Anaheim, CA 92805

Kentucky:
MiirGallery c/o Lumaprints
1400 Lincoln Ave.
Louisville, KY 40213

Please note: since our prices include shipping, the original shipping cost will be deducted from your refund, and return shipping is the customer's responsibility. Items sent back without a prior return request unfortunately can't be accepted.

Refund Timing

Once we've received and inspected your return, we'll let you know if it's been approved. If approved, you'll be automatically refunded to your original payment method within 10 business days — though it can take your bank or credit card company a little extra time to post it. If more than 15 business days have passed since approval and you still haven't seen your refund, reach out to us.

Damaged or Incorrect Items

Please inspect your order as soon as it arrives. If something's defective, damaged, or not what you ordered, email photos of the item and packaging to mikeirwinart@gmail.com — we'll get a replacement shipped out within 2–3 business days, no return necessary.

Exchanges

Since every piece is made to order rather than kept in stock, we're not able to offer direct exchanges. If you'd like a different piece, we'll process your return as described above, and you can place a new order separately.

Questions? We're happy to help — just reach out at mikeirwinart@gmail.com.